SHIPPING

We offer FREE trackable international shipping 

Standard Shipping Times:

US and Canada: 5 - 16 days*

Australia and New Zealand: 7 - 19 days*

Europe**: 9 - 17 days*

Latin America: 10 - 25 days*

Africa**: 10 - 25 days*

Other countries: 14 - 30 days

Busy Season: 10-40 Days

Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. 

We don’t ship to OFAC sanctions country list, or the following countires: 

Afghanistan, Algeria, Angola, Argentina, Aruba, Ascension Island, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, British Indian Ocean Territory, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, China, Comoros, Congo - Brazzaville, Congo - Kinshasa, Curaçao, Côte d’Ivoire, Djibouti, Dominican Republic, Ecuador, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Greenland, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Honduras, India, Indonesia, Iraq, Isle of Man, Jamaica, Jersey, Kenya, Kosovo, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Madagascar, Malawi, Maldives, Mali, Martinique, Mauritania, Mauritius, Mayotte, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nepal, New Caledonia, Chatham Islands, Nicaragua, Niger, Nigeria, Oman, Pakistan, Palestinian Territories, Panama, Peru, Réunion, Romania, Rwanda, São Tomé & Príncipe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Somalia, South Georgia & South Sandwich Islands, South Sudan, Sri Lanka, St Helena, St Pierre & Miquelon, Sudan, Tajikistan, Tanzania, Togo, Tonga, Tristan da Cunha, Tunisia, Turkmenistan, Uganda, Uruguay, Uzbekistan, Venezuela, Western Sahara, Yemen, Zambia, Zimbabwe

Some distant areas can take a bit longer, but we’ll get it to you!

  • The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.

  • Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.

  • Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.

ORDER CONFIRMATION

After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.  


PROCESSING TIME

The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office.  After all these procedures, the tracking number will be provided to you via email. 

  • If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week. 

ORDER PAYMENT

All customers are charged at the time of purchase. All payments are in USD. Paying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.


ORDER CANCELLATION AND CHANGE REQUEST POLICY

Our fulfillment team begins working on your order as soon as it's placed, so once an order is placed we can't cancel or make changes.

If you have a question about your order our team can be reached via email at info@wizeband.com, chat, or through our social media channels. We'll make sure we get back to you within 1 business day so you won’t be kept waiting!